309 COMMUNICATION CHANNELS
Questions and problems are resolved at the lowest organizational level nearest to the complaint. School employees are responsible for conferring with their immediate supervisor on questions and concerns. Students and other members of the school district community will confer with a licensed employee and then with the principal on questions and concerns.
If resolution is not possible by any of the above, individuals may bring it to the attention of the superintendent within four (4) school days of their discussion with the principal. If there is no resolution or plan for resolution by the superintendent within five (5) school days of the individual's discussion with the superintendent, the individual may ask to have the question or problem placed on the board agenda. In the event of extenuating circumstances, the timeline for the superintendent to resolve the matter may be extended and that extension shall be communicated to the individual in writing. It is within the board’s discretion whether to hear the concern.